Privacy Policy

This Privacy Policy describes how S4Hosting (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://s4hosting.in or otherwise communicate with us (collectively, the “Services”).

1. How We Collect Your Personal Information

We collect personal information about you from a variety of sources to provide enterprise-grade hosting services. The information varies depending on how you interact with our platform.

Information We Collect Directly from You

• Basic contact details: Name, address, phone number, email.
• Order information: Billing address, payment confirmation, email, phone.
• Account information: Username, password, security questions.
• Customer support information: Technical tickets, chat logs, and messages you send us.

Information We Collect through Cookies

We automatically collect Usage Data via cookies, pixels, and similar technologies. This helps us ensure server security and performance. This may include device info, browser info, network connection, IP address, and interactions with the WHMCS Services.

Information We Obtain from Third Parties

• Companies who support our Site and Services (e.g., Cloudflare, Proxmox integration nodes).
• Payment processors (Bank account, card info, billing address) handled securely.
• Third parties using tracking technologies (pixels, web beacons, SDKs, cookies).

2. How We Use Your Personal Information

• Providing Infrastructure Services: Process payments, provision VPS/Dedicated servers, fulfill orders, manage accounts, and handle support.
• Security and Fraud Prevention: Detect and act on fraudulent or malicious activity (critical for our network health).
• Communicating with You: Provide 24/7 technical support and send service status updates.
• Marketing and Advertising: Send promotional communications and tailor advertising for our services.

3. How We Disclose Personal Information

To run a global cloud network, we share data only when strictly necessary:

• Vendors and service providers: IT, payments, analytics, support, shipping.
• Business and marketing partners.
• When you consent: e.g., social media widgets or specific third-party licenses (WHMCS/cPanel).
• Legal Obligations: In connection with business transactions or to comply with law enforcement.

Note: We do not use or disclose sensitive personal information to infer characteristics about you.

4. Cookies & Third-Party Links

We use Cookies to power and improve our Site, run analytics, and tailor advertising. You can block Cookies in your browser, but this may affect WHMCS Client Area functionality. Our Site may also link to external websites. We are not responsible for their privacy practices or content. Please review their policies before sharing personal information.

5. Security, Retention & Children's Data

We implement industry-standard measures (including SSL and encrypted databases) to protect your data, but no system is completely secure. Please avoid sending sensitive passwords via unsecure channels (use our encrypted ticket system). The Services are not intended for children. We do not knowingly collect personal information from individuals under 16 years of age.

6. Contact Us

If you have questions about this Privacy Policy, your data, or need to request an account deletion, please contact our support team:

Email: [email protected]
Business Hours: 24x7 Technical Support